Workshop Series
Connecting with Confidence
Participants will learn essential strategies for building rapport and setting the right tone in various business scenarios. They will gain practical skills to establish authentic connections, enhance communication effectiveness, and foster meaningful relationships with clients and colleagues.
a. Tips for building rapport through small talk.
b. Discuss the solutions selling mindset.
c. Explore the art of storytelling.
Unleashing Solutions
Through practical exercises and discussions, attendees will learn how to conduct effective needs assessments and discovery meetings, leveraging meaningful questioning techniques to uncover client pain points and preferences.
a. Conduct a needs assessment/discovery meeting by asking meaningful questions.
b. Explore your Unique Selling proposition as a differentiating factor through up-serving and added-value.
Defining Your Image through Professionalism
Bring your A-Game through Attitude, Appearance, Actions and the Able’s = accountable, dependable, & reliable. Our beliefs drive our thinking, and our thinking drives our actions. It is important to understand our individual core values in the workplace and consider how we show up and can be perceived by others.
a. Explore how the A-Game is learned, judged and influenced with interactive exercises and discussions.
b. Identify their personal brand.
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